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[Important notification] Cloud application start-up restoration on October 7, 2025

Dear Valued Customers,

The service disruption that occurred on October 7, 2025, has been resolved, and cloud services have been restored. To ensure everything is working properly, please restart your cloud applications before resuming use of the services.

We are currently investigating the cause of the disruption and will communicate the outcome as soon as it is known.

We apologise for any inconvenience caused.

Sincerely,
Toray Advanced Computer Solution, Inc.